What We Learned In Our Fifth Year At Hair Rocks

"HAPPY 5TH BIRTHDAY"Hair Rocks turns five this month. Wow! Time flies when you’re having fun. To celebrate our fifth birthday we’re also opening our third store at Benowa Village across the road from the Royal Pines Resort and Golf Course.

So what have we learned over the past twelve months?

Dreams Come True

From the very first day that my wife and I purchased our first salon five years ago – an owner operated salon in Miami – I declared that I would personally own six salons. Well as of our fifth birthday we are half way there to the fulfillment of that dream.

Was it an easy road to 50%? No, not at all. In fact when we purchased our first salon – we were later informed that at that time there were more salons closing in Australia than those that were opening. But the further along the road we have travelled the more exciting it has become.

Not being hairdressers ourselves, we had to, with the assistance of our youngest daughter who is a professional hair stylist, and who is now managing our third store, develop a professional team of hairdressers. We do this through ongoing training, instruction, example and by creating a positive and rewarding culture – so that each of our team can be given the opportunity to become the very best– both at work and in their personal lives.

Developing Exceptional Leaders Is The Key To Growth

At the beginning of last year we established a mentoring program for our management team. We meet after hours bi-monthly and at these meetings discuss the book – purchased from Hair Rocks – that are issued to them to read before the meeting. These books have been specifically chosen so that they can start to learn many of the wonderful principles required to live a successful and satisfied life. This is never taught to hairdressers at TAFE.

The growth of those who have participated in this program has been staggeringly positive. So as we continue to grow as a business we plan to equip our team members with the skills and knowledge to become leaders in the industry.

Improve, Improve, Improve

None of us here at Hair Rocks ever rest on our laurels. For none of us will ever know everything. That’s why we’ve ensured that our team is kept up to date with all the latest procedures, methods, products, technologies etc., so that they can confidently know that they’re on the cutting edge of what is happening in the industry globally.

No matter what we do as a business, or for our clients, we’re constantly asking ourselves the question, ‘How can we do it better?’

And that’s why we’ve engaged a business coach over the past 6 months or so to assist us as we continue to grow in the coming years.

After we reach six salons – what’s next? Stay tuned because we’ve some more exciting plans to execute in the years ahead.

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